• Address: Opposite of Sultan Qaboos Stadium, Muscat 130
  • Email: info@souqzone.com
  • Phone: +968 96959451
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How Can We Help?

Find quick answers regarding our products, warranties, shipping, and store policies.

Authenticity

Genuine Products

We source original, high-quality electronics directly from verified suppliers.

Inspection

Tested Devices

Every pre-owned phone, tablet, and laptop undergoes multi-point testing prior to dispatch.

Protection

15-Day Warranty

Eligible items include 15-day replacement & exchange protection against defects.

Logistics

Fast Delivery

Most orders are delivered within 1 to 3 business days across the Sultanate of Oman.

Frequently Asked Questions

Yes. We strive to provide genuine, high-quality products sourced directly from trusted suppliers.

Yes. Every pre-owned device is thoroughly tested before dispatch. If a fault occurs due to an inspection oversight or manufacturing issue within the warranty period, we will offer a replacement or exchange.

Eligible products include a 15-day replacement & exchange warranty against manufacturing defects.

Most deliveries within Oman arrive within 1 to 3 business days.

Yes, we deliver to most locations across the Sultanate of Oman.

Free shipping is automatically applied on eligible orders over OMR 120.

Yes. You can select store pickup during checkout and collect your order directly from our location in Bousher.

Our support team provides order status updates and dispatch notifications once your package is with the courier.

Orders can be cancelled before dispatch. Please contact our support team immediately if you wish to cancel.

Eligible products may be exchanged or replaced within 15 days following inspection.

Customers are responsible for return courier charges, or you may bring the product directly to our store.

Warranty excludes accidental drops, liquid damage, misuse, unauthorized repairs, and claims made after the 15-day period.

Included accessories (such as chargers or cables) are specifically itemized on each individual product page.

All supported debit/credit options and payment methods are displayed securely during checkout.

Reach out to our team directly via phone or WhatsApp to check expected restock dates.

Opposite Sultan Qaboos Stadium, Bousher, Muscat, Sultanate of Oman.

We are open daily from 9:00 AM to 12:00 AM midnight.

Phone: +968 94473336
Email: souqzoneoman@gmail.com

Still Need Assistance?

Our customer support team is available daily to answer your questions.

Phone / Support +968 94473336
Email Address souqzoneoman@gmail.com
Store Hours 9:00 AM – 12:00 AM
Call Support Direct