Privacy Policy

To fulfill your orders and provide active support, we collect essential personal and technical details:

• Account & Order Specs: Full name, email address, phone number, billing address, and shipping destination.
• Transaction Logs: Order history and payment confirmation details (excluding full credit/debit card numbers).
• Technical Security: IP address, device specs, and browser type to monitor and prevent unauthorized access.

Your information is used strictly to power your shopping experience and deliver genuine hardware:

• Dispatching and delivering store orders across Oman and international routes.
• Sending transaction updates, shipment tracking info, and direct support.
• Detecting and preventing fraudulent payment attempts or unauthorized account access.

All checkout transactions are processed through encrypted, compliant payment gateways. Souqzone never stores, logs, or views your complete credit or debit card details on our local servers.

We use cookies to keep track of your shopping cart and maintain session state. We never sell, rent, or trade your personal records. Information is shared solely with courier partners to complete order delivery and payment processors to complete transactions.

You maintain full control over your stored details. You may request access to, correction of, or deletion of your personal records at any time by contacting our support team.