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  • Address: Opposite of Sultan Qaboos Stadium, Muscat 130
  • Email: info@souqzone.com
  • Phone: +968 96959451
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Terms and Conditions
Orders and Payments

We reserve the right to refuse any order.

Payments must be made through the accepted payment methods listed on our website.

Prices and availability are subject to change without notice.

Returns and Refunds

You may return eligible products within 14 days of receipt, subject to our return policy.

Refunds will be processed within 7 business days after receiving the returned item.

Products must be unused and in their original packaging for a refund.

Some items (such as perishable goods, customized products, or clearance items) may not be eligible for returns.

Help

For any questions regarding these Terms and Conditions, please contact us at:

Email: riyaloerp@gmail.com

Phone: +968 96959451

Terms & Conditions

Guidelines and legal framework governing your purchases and use of Souqzone services.

Currency

Omani Rial (OMR)

All pricing and transactions are processed in OMR unless stated otherwise.

Protection

15-Day Warranty

Eligible hardware includes exchange coverage for manufacturing defects.

Jurisdiction

Sultanate of Oman

Governed and interpreted strictly in accordance with Omani law.

1. Overview & General Terms

By accessing our website or placing an order, you agree to these Terms & Conditions. Souqzone reserves the right to update or modify these terms at any time without prior notice.

2. Product Accuracy & Orders

We strive to ensure all product descriptions, technical specifications, and pricing are accurate. In the event of an inadvertent error, Souqzone reserves the right to correct specifications and cancel affected orders before fulfillment.

  • All orders are subject to stock availability.
  • Order confirmations signify receipt, not final acceptance.
  • We reserve the right to decline or cancel orders when necessary.

3. Pricing & Payments

  • Prices are listed in Omani Rial (OMR).
  • Full payment authorization is required before processing orders.
  • Applicable shipping fees and taxes are itemized at checkout.

4. Warranty & Customer Duties

Eligible pre-owned and new devices carry a 15-day replacement/exchange warranty against manufacturing faults. Customers are responsible for providing accurate delivery info and using hardware in accordance with manufacturer guidelines.

5. Intellectual Property & Liability

All site branding, graphics, and text are the exclusive property of Souqzone. Souqzone is not liable for indirect or consequential damages resulting from site or product usage beyond applicable Omani laws.

Have Questions About Our Terms?

Our support team is available to clarify any policies or order terms.

Direct Support +968 94473336
Email Address souqzoneoman@gmail.com
Contact Support